The service has appointed the former director of the Assets Recovery Agency, Jane Earl, and Chris McKee, former technical services director of RBS Insurance, as independent directors on their board of directors.
Jane will fulfil this role alongside her non-executive roles for the Valuation Office Agency and the Planning Inspectorate. She is also deputy commissioner of the Boundary Committee for England and the Electoral Commission.
Chris, well-known in the insurance industry for his senior roles at Direct Line, left his role at RBS in December - the last remaining member of the executive from the time of the merger of Direct Line and Churchill. Chris has been a Fellow of the Chartered Insurance Institute since 1987. During his time at Direct Line, Christ set up the fraud department in the 1990s and Direct Line was the first UK insurer to use the CIFAS database to detect fraudulent proposals and claims.