The Home Buyer Systems software provides a comprehensive and robust MCOB compliant sales process with a full audit trail for compliance monitoring activity, together with diary-forward prompting of follow up actions and ongoing revision of CeMAP related topics to keep ARs and their mortgage advisers fully up to date with training and competence. Product sourcing is provided by Defaqto, the organisation that also supplies the FSA with accurate mortgage product data for its own comparative tables
Bill Warren, network director of the Complete Network, commented: “Home Buyer Systems software is ahead of its time in providing an all-round technology solution for mortgage advisers, compliance managers, and we consider that it is certainly way ahead of any comparable system currently in the market. It is user friendly and its built in compliance monitoring systems mean that Complete’s compliance officers can be concentrating on the high priority exceptions to our compliance requirements immediately, as well as routine checking work. In addition, the Home Buyer System identifies problem areas and/or individuals and prioritises them for action, highlighting (for example) the need for more training. In the true spirit of FSA regulation, this will help to make the Complete Network’s risk monitory activity robust and highly effective. The inbuilt capability for remote monitoring also means that we will be able to spend more time on compliance monitoring and less time on the road.”
