He has succeeded Chris Pearson who has made permanent his position as Head of Telephony Strategy for the RBS Group having been working in this role since February on secondment.
Graham will be responsible for managing a team of 220 people including the 100-strong field and phone-based sales team for RBS Intermediary Partners. Graham has been with the RBS Group for ten years, having previously been the Head of Sales and Corporate Accounts.
Commenting on his appointment, Graham said: “I am delighted to have been asked to take on this role. Having already had a taste of it over the last four or five months I know I have a great team to work with. The business has certainly made great strides since Chris has been at the helm and I am committed to continue building our intermediary offering further.
“My immediate focus is to push on with our development of more mortgage and non-mortgage business opportunities for intermediaries and to look to add value to our broker relationships with events such as the next RBS Intermediary Partners Forum in Sunderland on 2 September, where we will showcase our latest ideas on how advisers can address their challenges of business sustainability in the current economic climate.”
