Halifax Intermediaries launches new online system

If applications are turned down by the lender, Halifax Intermediaries says it will provide an alternative lending proposal, which should improve and speed up borrower applications.

The system provides flexible options for brokers wishing to amend, update or view customer documents and information, all of which can be done online and then stored in PDF format online securely. The updates also mean that all information is saved at each stage of input, with functions to highlight where information is missing and requires further explanation.

Peter Curran, head of intermediaries at Lloyds Banking Group, said: "Brokers can be sure that new system introduces a smarter way of working with Halifax Intermediaries.

"It's been designed by brokers, for brokers, meaning we can address the things that matter - greater control, increased functionality, real time communication and certainty and confidence in decision.

"This investment demonstrates our real commitment to the intermediary market. We're very much looking forward to hearing what brokers think."

The system also provides reminders when DIPs are due to expire and brokers can have multi-user access, giving them greater control over information updates.