Richard Angliss, Home Buyer Systems’ managing director, said: “Estate agency is a sector that is closely allied to mortgage broking and currently operates under a voluntary code. Secured loans and commercial mortgages also have close connections with first charge residential mortgage lending and, although not currently FSA regulated, both sectors strive to uphold standards and have their own broker-membership organisations to drive voluntary standards forward.
“We have now tailored Home Buyer System for each of these currently non-regulated intermediary activities, to provide firms in those sectors with a truly objective sales process that includes familiar processes such as disclosure documentation, key facts illustrations, and suitability letters. These processes that are already embedded as good practice in the sale of first charge residential mortgages are not just bureaucratic form generation for the sake of remaining compliant. They are the essential tools of a fair and honest sales process that truly unite the buyer and seller in a transaction that benefits both parties, and they help broker firms to run their businesses more effectively and maintain a happy and satisfied customer base.
“Home Buyer is a highly adaptable system that can be used for any sales process, and we will continue to develop it into new sectors.”
