The Society can now provide its remortgage members with fast-track conveyancing services through direct access to the COMPLETE panel management solution from London & European (L&E).
L&E’s COMPLETE panel management solution has been proven to reduce the time from offer to completion by up to 75 per cent, resulting in up to an 80 per cent decrease in abortive applications, representing significant savings for lenders and a fast and efficient service for homeowners.
Ian Brighton, head of member accounts at Ipswich Building Society, commented: “Our members expect speed and efficiency when remortgaging. By using L&E’s COMPLETE panel management solution, we can now offer our members one of the fastest mortgage services in today’s market together with highly competitive conveyancing rates, which we believe will give us significant advantage over our competitors.”
COMPLETE is a web-based property transaction management solution that takes control of the time to completion and dictates when a transaction will be concluded, monitoring the entire process to ensure that date is met. Acting as the hub of the process, COMPLETE links all parts of the chain and through real-time reporting, identifies and rectifies potential issues and bottlenecks before they can become a problem. The improved transparency of the process and improved communication results in a simplified and speedier process for all concerned.
Christopher Taylor, chief executive officer at London & European, commented: “We now work with a number of leading UK Building Societies, and are delighted to be partnering with Ipswich to help it increase the rate of its remortgage conversions, and bring an even speedier and more efficient service to its members. Remortgaging can be a painful and lengthy experience so giving members access to fast-track conveyancing can only help reduce their stress levels.”
