Many lenders and product providers highlight the quality of their service, but who is living up to the hype and who is merely paying lip-service?
Mortgage Introducer has plans to launch Service Watch, a fortnightly look at the quality of service brokers receive from product providers in the mortgage and insurance industry.
Keep us, and our readership, updated and we'll return the favour with an overview highlighting those who provide a first class offering and those who have let standards slip.
Please e-mail assistant editor, Mortgage Introducer, Alex Beveridge at [email protected] with your experiences and remember, we are looking for your experiences of both good and bad service.
