The entire proposition provides an off the shelf “business in a box” solution for intermediaries. Brokers retain control of the process from start to finish and there is also the functionality for users to recruit and monitor their own advisers’ activity on the system, effectively creating their own debt solutions network.
The complete solution includes an IT system called Brilliant Connections, a white labelled client facing debt solutions website, a debt management business manual, client and business targeted marketing material and, if required, additional debt solutions training. The IT solution integrates with both the client facing aspect, intermediary and back office administration which provides full workflow, task management and automated proposal and creditor letter generation systems plus integration with third party businesses such as Insolvency Practitioners and bank account providers.
Matthew Arena, managing director said “The proposition is geared primarily towards the intermediary community where it is recognised that some intermediaries prefer to retain control of their clients rather than pass the clients on to third party businesses. We have consulted with a number of intermediaries to ensure that the proposition does really meet the needs of the intermediary and the feedback has been extremely positive indicating that this recession proof business is likely to appeal to a range of businesses, from IFAs through to mortgage brokers and those now operating outside of the regulated sector. Our DIY Debt Business offering enables intermediaries to grow their business and generate more revenues by empowering them to take more control.”