Complete Mortgage and Loan Services’ new facility means brokers can submit a DIP online for Complete to respond electronically providing the potential options. The DIP can be tracked on BORIS, Complete’s case tracking system powered by Dashboard.
Brokers can then choose one of the three options and go on to fill in the full application without the need to re-key information they have already provided. The system allows brokers to produce printable copies for their own records whilst Complete immediately commences work on the packaging process.
In addition to accessing the online DIP via Complete’s website, brokers can submit a full application online via Trigold’s ETC platform. This means they can source the product and, without having to re-key information, submit the case directly into Complete’s back office system. This saves both the broker and Complete a substantial amount of time and creates the certainty that the case is worked on much sooner. Applications submitted via Trigold and directly through Complete’s website can be transmitted electronically on to lenders who have online integration with Trigold.
The new DIP facility is available to all registered users on the Complete website and the generic mortgage application form is acceptable to all of Complete’s panel lenders.
