The Charlbury Group offers an arrears management solution that works with a number of different firms in the housing sector to provide an integrated approach to arrears and court order management.
Multi-jurisdictional law firm Optima Legal provides a range of litigation and legal property services for a wide range of business sectors throughout England, Wales and Scotland. Previously a division of DLA Piper, they have decades of experience in providing first class services with nearly 700 employees based across three offices in the UK.
The Charlbury Group believes that multiple integrations ensure firms with complementary offerings are able to seamlessly communicate and demonstrate best practice throughout the arrears process connecting lenders, advisors, legal firms, asset managers and estate agents.
Paul Duckworth, director at The Charlbury Group said: “Optima Legal is a highly respected company with ambitious plans for development which is why it is so crucial that they have efficient connections to business partners. Technology sits at the heart of every business and in mortgage arrears now, more than ever, there is a need for effective communication to ensure that processes are handled consistently and transparently. We work closely with a number of providers and operate an open and co-operative approach with firms in the market. By integrating with Optima Legal we’re able to ensure that the lenders they work with who use our Arrears Management System have a seamless two–way flow of data and information.”
Justin Coley, residential recoveries manager at Optima Legal added:“As the largest law firm in the UK specialising in high capacity lender services, we are committed to working with our clients to develop systems and processes for the long term. The Charlbury Group’s Arrears Management System operates as the pipe work connecting lenders, litigation solicitors and many others in the housing market enabling cases to be handled swiftly which benefits both the lender and the borrower. Additionally, thanks to the sophistication of our mutual technology there has been minimal adaption of systems in order to allow this integration. As we are now connected to the Charlbury Arrears Management System other lenders will find us connected and ready to go.”
