The first part of the approach is designed to help the intermediary make an informed decision about whether to become an appointed representative or directly authorised by the FSA. Pink plans to do this by providing information through a series of roadshows in the autumn and a forthcoming regulation guide, due to be published in August.
As part of its second element, Pink Home Loans will be offering assistance to those who have made the decision but are unsure how to implement it. Providing clear information will be the focus and will include help with the application process and preparing for mortgage day. Pink is planning regular articles in its customer magazines and an information centre on the website dedicated to regulation.
The third part of Pink’s approach incorporates the services that it will offer to its members, both in its role as a principal to its appointed representatives and also to those members who are directly authorised. Services will include compliance support, marketing and financial promotions support, business development assistance and training.
Tony Jones, managing director at Pink Home Loans, commented: “We will be looking to offer a comprehensive solution to intermediaries both in terms of guidance surrounding the important decision they are going to make about their future and also in the services we will provide to our members pre and post mortgage day 2004.”
