John Foxall, who until recently was employed by a national bank as a senior executive, has stepped into the newly created post at the society's head office in Saffron Walden.
The society's executive team is launching a programme of improvements and Foxall will play a key role in steering those plans to success. Commenting on his new role, Foxall said: "I feel privileged to be joining an ambitious building society with an enviable reputation for delivering a first class service to its members.”
He will oversee the society's 12 branches, three lending teams, the agency network and subsidiary companies.