How a more efficient process improves recruiting

When I meet with leaders in the mortgage industry to go over how to best improve their organizations, the first thing I always consider is the quality of their process in the organization. Of course, the strength of the process can have a direct impact on the bottom line. Slower turnaround time, fumbles in transitions, and repetitive tasks can lead to lost revenue and increased costs. So, from a strictly operational standpoint, it's very important to get the process right.
 

The other side of thinking about the process, though, is that a better process can improve employee morale. This can happen in a number of ways, but the first thing a more efficient process does is help with recruiting.
 

Many leaders I speak with do not even have recruiting built into the process. Once you do, though, you'll be able to target the employees you're looking for in a way that you are better able fill the roles you need. You won’t just hire someone and then try to fit them in somewhere; you'll know exactly what kind of employee you're looking for based on where they'll fit in your process.