Key name to head its loan administration line-up
Russell Fowlie, former head of JPMorgan’s home lending division, has made the switch to Guild Mortgage as executive vice president of loan servicing.
After seven years at JPMorgan Chase, Fowlie (pictured) has taken a new role at Guild, where he will lead the loan administration division with a focus on enhancing the overall customer experience. He will also oversee Guild’s investor reporting relationships with Fannie Mae and Freddie Mac.
“Guild is different from most independent lenders in that we service most of our home loans, which means our customer focus is not just transactional. It’s about building long-term relationships and customers for life,” said Guild Mortgage CEO Mary Ann McGarry. “Russ brings valuable loan servicing experience and expertise to help Guild continue to grow and evolve the high level of personalized customer service we’re known for.”
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Fowlie brings 25 years of mortgage banking and servicing experience, including time spent at Flagstar Bank, Ocwen Loan Servicing, Ally Financial, and Credit Suisse. Most recently, he served as executive director of home lending, finance, and compliance at JPMorgan.
“Guild has a history of success over its more than 60 years in business and has created a strong culture of customer service that is admired throughout the mortgage industry,” Fowlie said. “I’m joining at the perfect time to contribute to the continued success of Guild’s servicing division. We are well-positioned to take advantage of the purchase-dominated market the MBA, Fannie Mae and Freddie Mac are all predicting will return in the coming year – a historic strength for Guild.”
