Loan officers can connect with customers in real-time through the MOS platform
Residential mortgage lender Mann Mortgage has announced its deployment of the Total Expert marketing operating system (MOS) to provide loan officers with a centralized platform where they can enhance their customer relationships.
Through the MOS, Mann Mortgage loan officers will be able to manage their database while launching and tracking marketing assets.
“Our solution of choice needed to be flexible enough to allow our branches across the country to set up and communicate with their customers in a way that worked for them rather than a one-size-fits-all approach,” said Stephanie Taylor, marketing manager at Mann Mortgage. “The Total Expert MOS offers both out-of-the-box and custom options for multi-channel workflows – ensuring our loan officers deliver meaningful engagement throughout the entire customer journey.”
“Mortgage lenders are racing to keep up with consumer expectations and find the right technology solution to deliver a frictionless customer experience,” Total Expert Chief Customer Officer Sue Woodard said. “We are thrilled to welcome Mann Mortgage to the Total Expert family and provide them with a cutting-edge technology solution to help their customers achieve their version of the American dream.”
