CEO says it's a 'unique time' that needs people with ability to recognize client's 'unique needs'
Mortgage Contracting Services (MCS), a mortgage-related services provider, has announced several organizational changes to its management team.
MCS elevated Chad Mosley to the new role of chief relationship officer. Mosley will oversee all of the customer-facing functions in the company, which include managing all MCS client teams as well as business development and marketing.
"In Mr. Mosley's 10-plus years as a key member of the MCS executive team, he has consistently kept our clients' needs at the forefront of our business," said MCS CEO Caroline Reaves. "This is a unique time in our industry, with new challenges facing us all. Mr. Mosley has a passion for client service and an innate ability to recognize the unique needs of each client."
MCS COO John Maxwell will continue serving in his current role. His responsibilities, however, will now involve overseeing the company’s continuous process-improvement and vendor-management areas, wherein he’ll be responsible for all internal processes and workflow.
In 2018, MCS also added Senior Vice President of Vendor Management Caren Gates, Chief Information Officer Mike Housewright, and Chief Human Resources Officer Marti Diaz to their executive team.
