In a letter to U.S. President Barack Obama, the association urged him to update his speech material to reflect the current realities of the mortgage business, particularly with individual mortgage professionals and the role of the CFPB.
"It is my hope, as our President, that you will speak more positively of mortgage brokers," stated Councilman. "They are providing the most cost-effective origination channel, the widest variety of programs, and the best customer service. I believe you can honestly be assured that mortgage brokers provide a wonderful alternative to the large banks."
Councilman went on to note that in its recent advisory on "mini-correspondents," the CFPB concluded that mortgage brokers offer "important consumer protections" not available to consumers through other channels.
"The CFPB's complaint database reveals extreme consumer satisfaction with mortgage brokers, far exceeding that of any other segment of the finance industry, and that mortgage brokers accounted for less than one-tenth of one percent of the complaints," he added. "Bank originators have less rigorous requirements as well as less stringent criminal background standards. Brokers have a vested interest in providing good service because they live and work in the communities they serve."
Councilman also requested in his March 30, 2015 letter that President Obama encourage the CFPB to level the playing field for all mortgage originators.
"The maintenance of a competitive mortgage market was called for under Dodd-Frank but has not been realized," said Councilman. "There are instances where mortgage brokers are unable to help borrowers due to current regulations, making the borrower's only choice a large bank, if they receive a loan at all."
The letter from NAMB to President Obama can be found here or by visiting www.namb.org