(Oldsmar, FL) During this 2nd quarter of the year, Nationwide Appraisal & Settlement Network is focused on Quality and Service. Though these are attributes they work on all year long, they are paying special attention to the service aspect of their business and celebrating their successes and focusing on team work. This growing nationwide appraisal management company is focused on refreshing their team by re-introducing goals and recharging their energy as to enable them even more to provide the best possible customer service possible to their clients, vendors and prospects every day with every phone call and every appraisal report. By devoting April 2nd-6th to Customer Service Week within their office they were able to kick start the Quality & Service quarter with amazing energy and enthusiasm. Jennifer Falzarano, Regional Manager of Territory III, stated “It reminded us why we are here in the first place. We are here to do the same thing: provide customer service to our clients, our appraisers and to each other. Motivation to strive for more, taking it that one extra mile is always worth it in the end. Customer service is the fuel for the working machine!”
It’s important to dedicate time and energy to customer service week:
- Boost morale, motivate, encourage teamwork.
- Reward their team of professionals for the important work they do throughout the year.
- Raise awareness of the importance of customer service and quality team members.
- To remind clients and vendors of their daily commitment to quality and service.
At Nationwide Appraisal & Settlement Network, they understand that quality and service starts with their own employees. They invest in their people every day and in turn see great results in their performance through high customer retention and satisfaction and an unmatched reputation in the appraisal management industry.
