Small business owners and entrepreneurs can now access a more "customer-friendly permitting process"
The Quicken Loans Community Fund has teamed up with the city of Detroit's Building Safety, Engineering, and Environmental Department (BSEED) to enable entrepreneurs to easily navigate the city's permitting process.
Quicken Loans said that the series of upgrades aim to address the influx of new businesses and construction emerging in Detroit. Since January 2015, BSEED has issued over 22,000 business licenses and 3,000 commercial building permits. These new investments in the city have created congestion in the permitting process.
“Our mission is to provide services in a way that makes it easy for people who want to improve their property or open a business in Detroit," BSEED Director David Bell. "We are very appreciative of the Quicken Loans Community Fund for the assistance it has provided to make our office and our processes much more customer-friendly. We have already received a tremendous amount of positive feedback from new and returning customers alike.”
Quicken Loans provided the department with color-coded wayfinding signages, simplified forms, and an online system to help reduce congestion at the office.
“Small business owners and entrepreneurs are the cornerstones of Detroit. The entire city rises together through their shared success,” said Laura Grannemann, vice president of the Quicken Loans Community Fund. “One of our passions is looking for ways to remove as many obstacles as possible for these innovators. We are thankful the city shares our values and vision in drastically simplifying the process of taking innovation to action."
