Winners chosen by employees for standout workplace satisfaction and operational excellence
Mortgage Professional America (MPA) has announced its 2024 Best Mortgage Companies to Work For list, recognizing firms that stand out for workplace satisfaction and operational excellence.
The release of the list coincides with a recovery in the US mortgage market, which saw a 23.2% increase in mortgage originations in the second quarter of 2024.
According to data from property information provider ATTOM, lenders issued 1.62 million residential mortgages totaling $533 billion, marking the first quarter of growth in a year.
The resurgence has been partially driven by mortgage companies that have adapted to market shifts and improved employee support, enabling them to meet the demands of homebuyers and borrowers.
Selection criteria for MPA’s Top Mortgage Employers 2024 list
MPA’s Top Mortgage Employers 2024 list was compiled using a two-part process.
Mortgage companies were first invited to complete an employer form that outlined their workplace policies, compensation structures, and employee benefits.
Following this, employees from the nominated companies participated in an anonymous survey that evaluated their workplaces based on eight criteria:
- compensation;
- benefits;
- company reputation;
- workplace culture;
- career advancement opportunities;
- innovation;
- sustainability initiatives; and
- diversity, equity, and inclusion (DEI) practices.
To ensure a representative sample, a minimum number of employee responses was required based on the company’s size.
Organizations with 10 to 100 employees needed at least 10 survey responses, those with 101 to 500 employees needed 20 responses, and firms with more than 500 employees required at least 50 responses to qualify.
After analyzing the survey results, MPA awarded gold, silver, and bronze distinctions to the top three companies in each category, based on overall employee satisfaction.
The list highlights mortgage firms that offer strong compensation and benefits packages while fostering an environment conducive to professional growth and innovation. As the US mortgage market continues to navigate economic challenges and opportunities, these companies are well-positioned to maintain strong workforces and meet customer needs effectively.
See the full list of 2024 winners by reading the MPA Top Mortgage Employers 2024 special report
