Waterstone Mortgage taps Heidi Roberts as VP of information services

Waterstone Mortgage Corporation has promoted Heidi Roberts to vice president of information services.

In this position, Roberts will oversee a team of web developers and business analysts to support website development and marketing/CRM systems support. She will also be responsible for the company’s software engineering, Encompass loan origination software (LOS) development projects, and business intelligence. In addition, Roberts will spearhead the company’s efforts to implement digital mortgage.

Most recently, Roberts worked for Mortgage Guaranty Insurance Corporation (MGIC) where she acquired the majority of her extensive mortgage industry experience and in-depth understanding of current opportunities and challenges within the market.

“We are very excited to see Heidi take on this new role,” said Waterstone Mortgage CIO Thomas Knapp. “She has demonstrated an exceptional ability to organize complex projects, be creative in design and usability, manage and mentor team members, and work collaboratively with our executive management team on their respective initiatives. Her expertise and positive attitude are invaluable to our Information Services team and the entire organization.”