Users can now update company-related documents through the portal
Anchor Loans, a lender to the fix-and-flip industry, has upgraded its borrower portal and redesigned it to streamline the application and approval processes.
Through the new Anchor Account portal, the company aims to eliminate redundancy, fully integrate data, and enhance user access and autonomy.
Additionally, Anchor’s website now offers secure document uploading and storage; a form autofill of provided information; and an interactive progress indicator informing applicants where they are in the application process.
Other upgrades include:
- Entities portal where users can update documentation related to their companies
- Individual deal tabs where users can monitor the progress of multiple property loans
- Coming soon—Push notifications alerting users of missing docs or data, and other critical communications
“We are constantly striving to improve upon our interaction with clients,” said Steve Pollack, founder and chief executive officer of Anchor Loans. “There is nothing in our business model more critical to us than providing superior service. We like to say, we are not just a moneylender with great customer service, we are a great customer service company that lends money.”
