ANZ

Office address: Level 9, 833 Collins Street Docklands VIC 3008 
Website: www.anz.com.au 
Year established: 1835 
Company type: banking 
Employees: 40,300 
Expertise: retail banking, private banking, commercial banking, wealth management, institutional banking 
Parent company: ANZ Group Holdings Ltd. 
CEO and key people: Shayne Elliot, CEO 
Financing status: - 

ANZ (Australia and New Zealand Banking Group Limited) is a well-established institution in Australia’s financial industry, offering a range of banking and financial services. It’s among the top 4 banks in Australia and New Zealand and among the top 100 in the world based on market cap. It operates in close to 30 markets, serving over 8.5 million customers. ANZ’s world headquarters is in Melbourne.    

History of ANZ 

ANZ traces its origins back to 1835 when the Bank of Australasia was set up in London. It opened its first branch in Sydney that same year. 

In 1950, the Bank of Australasia merged with the Union Bank of Australia, forming ANZ Bank. In 1970, ANZ Bank merged with English, Scottish and Australian Bank Limited to form the ANZ that we know today. At that time, it was the largest merger in Australian banking history. 

Over the years, ANZ has expanded through strategic partnerships, mergers and acquisitions. The organization continues to enhance its service offerings and extend its reach to serve customers in Australia and in the Asia-Pacific region.   

Products and Services of ANZ 

ANZ's portfolio includes these products and services:   

• home loans: offering competitive rates for buying, refinancing, or renovating property
• personal loans: tailored solutions for debt consolidation, purchasing new or used cars, and home renovations 
• insurance products: comprehensive coverage for home, life, income, and cars 
• bank accounts and savings options: everyday/savings accounts and term deposits to manage finances effectively 
• credit cards: a range of options including low interest rate, rewards, frequent flyer, and platinum cards 
• business and commercial solutions: flexible loans, business financing solutions and resources, and banking services 

Culture at ANZ 

At ANZ, shaping a world where people and communities thrive is at the heart of its mission, guiding its values and strategic direction. This purpose-driven approach has been key to ANZ's success, linking directly to improved shareholder returns, societal contributions, and enhanced customer value. In the past five years, ANZ has significantly streamlined its operations, demonstrating resilience and laying the groundwork for future growth. 

The bank's strategy focuses on a cycle of enhancing customer financial wellbeing and sustainability. This leads to better financial outcomes and enabling further investments in the business and community. This emphasis on purpose has allowed ANZ to deliver superior shareholder returns, showcasing the effectiveness of its purpose-driven culture in the banking sector. 

About ANZ CEO Shayne Elliot 

Shayne Elliott, who was appointed CEO in January 2016, brings over 30 years of experience to the role. Under his leadership, ANZ has continued to strengthen its position in the financial market, focusing on digital innovation, customer satisfaction, and operational efficiency. Elliott's commitment to sustainability and responsible banking practices has been instrumental in guiding ANZ's corporate strategy. 

Elliott joined ANZ in 2009 as CEO Institutional, then was appointed CFO in 2012. Before joining ANZ, he held senior positions at EFG Hermes and Citigroup. His career has taken him to Asia, Europe, the Middle East, North America, and Australasia.  

Elliott holds a bachelor's degree from the University of Auckland. He was part of Mortgage Professional Australia’s Hot List for 2015.  

The Future at ANZ 

ANZ's journey reflects its commitment to excellence, innovation, and sustainability. As the bank looks to the future, its dedication to delivering value and fostering positive change in the community remains at the core of its operations.  

With a strong foundation and a clear strategic direction, ANZ strengthens its role as a leading financial institution in Australia and beyond.