MSA National

Office address: Level 5, 4 Drake Ave, Macquarie Park, NSW 2113
Website: www.msanational.com.au
Year established: 2005
Company type: financial services, law
Employees: 201-500
Expertise: mortgage documentation & settlements, discharges, banking and finance advisory & compliance, process automation, and digital technology solutions
Parent company: N/A
CEO and key people: Sam Makhoul, Founder and Managing Director
Financing status: -

MSA National has established itself as a leading law company in Australia, dedicated to the mortgage industry. With over three decades of experience, MSA National specialises in providing comprehensive mortgage documentation and settlement services, reflecting a strong commitment to excellence and innovation in serving funders, mortgage managers, and originators.

History of MSA National

Founded through the merger of several law firms specialising in mortgage settlements across Australia, MSA National emerged as a pivotal player in the mortgage industry. The company's roots trace back to a strategic union in 2005. The original merger included McKays Solicitors, Makhoul Symond Lawyers, Watson Lawyers, Clark Whyte Lawyers, and Kelly & Co, subsequently expanding to include Wallace, Wilkinson and Webster's mortgage division in Tasmania in 2007. This consolidation paved the way for MSA National to rebrand in 2013, emphasising its national reach and diverse service offerings beyond mortgage settlements.

Products and Services of MSA National

MSA National distinguishes itself with a variety of innovative products and services designed to streamline the mortgage process:

• mortgage documentation & settlement: core services include mortgage document preparation and comprehensive pre and post settlement services, supported by cutting-edge IT and workflow management systems
• Loantrak: a browser-based, loan-tracking tool that fosters collaboration among MSA National, funders, and originators, enhancing transparency and communication throughout the mortgage process
• DigiDocs: a new generation digital document system that provides a flawless e-signing experience, reducing errors and improving settlement times
• DigiSettle on PEXA: this service leverages MSA's Sign2Settle technology to enable efficient electronic mortgage settlements, showcasing the company's leadership in adopting e-conveyancing solutions 

Culture at MSA National

MSA National is deeply committed to fostering a culture of growth, teamwork, and excellence. The company prides itself in creating a supportive environment where employees are encouraged to develop both personally and professionally. Emphasising empathy, service, and collaboration, MSA National has cultivated a workplace that thrives on mutual respect and the pursuit of shared goals.

About MSA Founder and Managing Director Sam Makhoul

Sam Makhoul, the visionary behind MSA National, is not only a distinguished lawyer but also a renowned keynote speaker and author. His leadership has been instrumental in fostering a culture of innovation and excellence. Under his stewardship, MSA National has flourished, continuously adapting to the evolving needs of the mortgage industry while keeping its commitment to quality service.

The Future at MSA National

Looking ahead, MSA National is poised for continued innovation and expansion. The company's proactive involvement in the development of e-conveyancing and its ongoing investment in technology and customer service set the stage for further advancements in the mortgage industry. MSA National remains dedicated to enhancing its service offerings, so it remains at the forefront of providing efficient, reliable, and high-quality mortgage solutions.

Through its comprehensive services, innovative solutions, and unwavering commitment to client satisfaction, MSA National is poised to meet the challenges and opportunities in the Australian mortgage industry.