Teachers Mutual Bank Limited

Office address: 28-38 Powell Street Homebush NSW 2140
Website: www.tmbl.com.au
Year established: 1966
Company type: banking
Employees: 560+
Expertise: transaction accounts, savings accounts, home loans, personal loans, car loans, credit cards, home insurance, teachers car buying service
Parent company: N/A
CEO and key people: Anthony Hughes, CEO
Financing status: Public 

Teachers Mutual Bank Limited (TMBL) is one of the largest mutual banks in Australia with more than $10 billion in assets. With over 220,000 members, it is a customer-owned financial institution that focuses on being socially responsible and ethical. Its business model lies in ethically reinvesting their members’ money back into the bank thus growing with the essential worker community.

History of Teachers Mutual Bank Limited

Teachers Mutual Bank Limited was founded in 1966 with the goal of only serving public (state) school teachers. Generally credited as pioneers for employing telephones for banking, they are also known to be one of the earliest banks to do internet banking.

TMBL is now owned by a wide range of members, spanning more than 50 years of service. The bank has merged with different financial institutions since then. Now TMBL has 5 different divisions:

  • Teachers Mutual Bank
  • Health Professionals Bank
  • Firefighters Mutual Bank
  • UniBank
  • Hiver 

Products and Services of Teachers Mutual Bank Limited

Teachers Mutual Bank Limited has several offers and services to help their customers:

  • home loans: tailored solutions for home buyers, reflecting the bank's expertise in providing competitive and responsible financing options
  • investment loans: financial products designed for those looking to invest in property, supported by the bank's responsible lending practices
  • membership benefits: some of the bank’s profits are re-invested back into TMBL for the benefit of the members
  • call centre: 100% Australian owned call centre with friendly and experienced staff for better and clearer communication

Culture at Teachers Mutual Bank Limited

Teachers Mutual Bank Limited’s culture is distinguished by a collective commitment to values of advocacy, passion, and sustainability. TMBL also promotes investing in the community. The bank’s community investment contribution percentage is 5.6 times higher than the average of the Big Four banks.

The bank’s mission for social responsibility is shown through the choice of industries they invest in. They have a strict social responsibility criteria, such as not investing or lending money to entities that pollute the Earth. TMBL is the only bank in Australia to be named as a “Responsible Investment Leader” by the RIAA from 2021-2023.

About Teachers Mutual Bank Limited CEO Anthony Hughes

Anthony Hughes was appointed CEO in 2023. He brings more than 25 years of experience to the role, having held leadership positions in some of Australia’s largest banks like Westpac and BT Financial Group.

Hughes has a master’s degree in Accounting from Macquarie University and a bachelor’s in Economics from the University of New Castle. He also has an MBA from the Australian Graduate School of Management at the UNSW Business School.

The Future at Teachers Mutual Bank Limited

Teachers Mutual Bank Limited continues its substantial economic growth and is living up to its passion for social responsibility. Awarded as one of the World’s Most Ethical Companies and Green Bank of the Year, TMBL's future is shaped by its commitment to sustainability, responsible banking, and serving the community. The bank's initiatives, such as aiming for a 100% electric vehicle fleet by 2027 and achieving net zero for direct greenhouse gas emissions since 2012, will certainly open more doors for the future.

Teachers Mutual Bank adopts NameCheck technology

The initiative aims to reduce scams and mistaken payments

Teachers Mutual to pilot CBA's anti-scam technology

It is set to become the first customer-owned bank to integrate the feature

MFAA National Excellence Awards to honour industry’s best

Record entries received for prestigious event on July 25

Clients rate customer-owned banks highly

Satisfaction levels greater than those of big banks, says report

Leaders of MFAA national forums chosen

Presidents, deputy presidents of five industry forums revealed

Broker collaboration ensures customer retention

Customer-owned banks work closely with brokers on lending solutions

First home buyer guarantee: the pros and cons for Australians

The First Home Guarantee scheme is helping Australians climb onto the property ladder. But there are risks

Teachers Mutual Bank Limited appoints Anthony Hughes as CEO

Appointment follows retirement of Steve James

What sets winning lenders apart?

MFAA National Excellence Awards recipients shine light on success

Lenders applauded at MFAA State Excellence Awards

Macquarie Bank, Teachers Mutual among the winners