MPA's Banks on Brokers survey spotlights the top 5 performing banks but what are the other banks doing?
As in 2014, Banks on Brokers only covers the banks that came in the top five places for overall performance – a combination of all performance scores.
Take a look at what the other banks have been doing and find the full coverage on the top five banks in MPA's August issue.
Bankwest and ME Bank jointly triumphed when it came to offering the most competitive interest rates and ING Direct was a close third. Bankwest has a desk-based support officer for every state with a BDM and has simplified its pre-settlement mailpacks.
Suncorp came third in the ‘communication, training and development’ category, behind Westpac (first) and CBA (second). Suncorp is back at the two-day processing mark and provides real-time updates for brokers on turnaround performance.
ME Bank is spending $70 million on automating processes and has appointed 50 more credit officers.
ING Direct is offering a new rewards scheme for mortgage and current account customers and has launched a low-cost superannuation service.
AMP is heavily focussed on processing, claiming to have spent more on processing in the last 18 months than in the preceding 10 years.
Take a look at what the other banks have been doing and find the full coverage on the top five banks in MPA's August issue.
Bankwest and ME Bank jointly triumphed when it came to offering the most competitive interest rates and ING Direct was a close third. Bankwest has a desk-based support officer for every state with a BDM and has simplified its pre-settlement mailpacks.
Suncorp came third in the ‘communication, training and development’ category, behind Westpac (first) and CBA (second). Suncorp is back at the two-day processing mark and provides real-time updates for brokers on turnaround performance.
ME Bank is spending $70 million on automating processes and has appointed 50 more credit officers.
ING Direct is offering a new rewards scheme for mortgage and current account customers and has launched a low-cost superannuation service.
AMP is heavily focussed on processing, claiming to have spent more on processing in the last 18 months than in the preceding 10 years.
