The Mortgage Centre

Office address: 1188d Whakaue Street, Rotorua, Rotorua 3010
Website: www.themortgagecentre.co.nz
Year established: 1996
Company type: financial services
Employees: 8
Expertise: home loans, mortgages, investment property, first home buyers, refinancing, interest rate renewals, family assisted loans, business and commercial financing, mortgage advice
Parent company: N/A
Key people: Jenny Zhou (director), Kevin Liu (director), Praveen Bhati (director), Amanda Chen (mortgage adviser), Maggie Ma (mortgage adviser), Grace Zhuang (mortgage adviser), Paul McDowell (mortgage adviser)
Financing status: N/A

The Mortgage Centre provides tailored mortgage solutions across Auckland, Waikato, Bay of Plenty, and Taupo. They specialise in first-time homebuyers, interest rate renewals, refinancing, and property expansion, while rejecting ‘one-size-fits-all’ solutions. With eight employees and a network of over 25 lenders, they ensure client needs are prioritised.

History of The Mortgage Centre

The Mortgage Centre, established in 1996, is Rotorua's oldest mortgage broking company. In 1999, Graeme Leigh acquired the company and continued its legacy of client-focused service. The firm offers a comprehensive range of mortgage services, from first home purchases to business expansions.

In February 2021, Jenny Zhou and Praveen Bhati purchased the company, enhancing loan application processes. As members of the New Zealand Financial Services Group, they collaborate with major banks and non-bank lenders. Since then, the firm has added six advisors across the North Island and continues to expand.

Products and Services of The Mortgage Centre

The Mortgage Centre offers a range of mortgage and lending services, tailored to meet various client needs:

  • first home buyers: specialised assistance for those purchasing their first home
  • home loans: comprehensive home loan options to suit different financial situations
  • investment property: financing solutions for investment property acquisitions
  • refinancing: services to refinance existing mortgages for better terms
  • interest rate renewals: guidance on renewing interest rates to optimise financial outcomes
  • family assisted loans: loans designed to help families assist their members in purchasing property
  • business and commercial: financing for business expansion and commercial property investments

Culture at The Mortgage Centre

The company's culture is built on integrity and sincerity. They prioritise building trust with clients and lending partners through honest conversations and attentive service. Their approach emphasises high-quality service and strong relationships, with integrated principles like:

  • experienced: decades of banking experience, deep lender insights
  • strategic: focus on loan structure, faster debt repayment
  • personalised: tailored financial solutions, client-centric approach
  • helpful: lifelong support, comprehensive property advice

The Mortgage Centre actively sponsors and supports various projects, events, and community initiatives. They believe in giving back to the community to strengthen local ties and enhance their brand's reputation. This involvement helps build stronger relationships and trust within the community, with initiatives like:

  • donated prises to Harcourts Dancing for Hospice silent and live auctions
  • sponsored the Local Youth Rugby League Team PIKIAO U17s
  • supported Hatch Property Management Investors & VIP Evening
  • sponsored Harbhajan Mann live concert

About The Mortgage Centre Director Jenny Zhou and Key People

Jenny Zhou serves as a director and principal advisor at The Mortgage Centre. Her work history includes roles as a personal manager at Westpac and a research assistant at Deloitte Consulting and The Boston Consulting Group. She holds a BCom in finance from the University of Auckland.

Key people at the company who support the director include:

  • Kevin Liu serves as a director and principal adviser in the Auckland Region
  • Praveen Bhati also acts as a director and principal adviser in Tauranga, Rotorua, Whakatane, Taupo, and Bay of Plenty
  • Amanda Chen works as a mortgage adviser in the Auckland Region
  • Maggie Ma is a mortgage adviser in the Waikato Region
  • Grace Zhuang operates as a mortgage adviser in the Waikato Region
  • Paul McDowell serves as a mortgage adviser in Rotorua, Tauranga, Taupo, Whakatane, and Bay of Plenty

The Future at The Mortgage Centre

The Mortgage Centre's future activities include community engagement and education initiatives. Advisor Praveen Bhati’s 5-week property market course with Te Arawa Whānau Ora is one such effort, helping others move toward homeownership. This effort not only enhances the company’s reputation but also expands its client base by demonstrating their commitment to community support and education.

In recent news, Jenny Zhou has been named one of NZA's Top 25 Brokers of 2024. This recognition signifies exceptional client service, personalised loan advice, effective communication, and outstanding value. The company envisions continued growth, striving to be a leading mortgage advisory firm in New Zealand.

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