Loan Factory

Office address: 2195 Tully Road, San Jose, CA 95122
Website: www.loanfactory.com
Year established: 2006
Company type: financial services
Employees: 820+
Expertise: residential mortgages, real estate listing & purchase, DSCR investment loans, bank statement loans, foreign national loans, HELOC
Parent company: N/A
CEO and key people: Thuan Nguyen (CEO), Tuyen Vuong (branch manager), Dang Tran (business development manager/ account executive), Tuan Huynh (network administrator), Lani Vu (producing branch manager), Angela Thu Tran (business development manager)
Financing status: N/A

Loan Factory is a private mortgage broker based in San Jose, CA, that provides mortgage lending solutions and other online services. The company has over $12.1 billion in closed loans and 160 lenders using their platform. It has a workforce of more than 820 loan officers, operating across 48 states.

History of Loan Factory

Loan Factory was founded in 2006 by Thuan Nguyen. Using his professional experience and extensive expertise in technology, mortgage broking, and software development, the company grew rapidly. Through strategies and technological integration in its mortgage broking, Loan Factory was recognized for its significant volume of loan processing and reduction in client costs.

Products and Services of Loan Factory

Loan Factory offers a variety of mortgage-related services and loan options designed to meet the diverse needs of its clients. Some of the key offerings include:

• home purchase loans: assisting first-time and recurring buyers with the home purchasing process
• refinance low rate and cash out: options for homeowners looking to refinance for better rates or to cash out on home equity
• diverse loan options: including conventional loans, FHA, VA, USDA loans, jumbo loans, HELOC, and loans tailored for foreign nationals, among others

Culture at Loan Factory

Loan Factory focuses on building strong communities and positive experiences, emphasizing relationships over transactions to promote trust and personalized solutions. The company is committed to continuous improvement and values integrity, respect, and expertise. The company believes in investing in its employees, viewing them as crucial to long-term success.

About Loan Factory CEO Thuan Nguyen and Key People

Thuan Nguyen is the CEO of Loan Factory. Nguyen brings over 25 years of experience to his role, with a working background in companies such as MSCI, Guidewire Software, and Moso Software. He earned an MS in Information Management and Systems and a BS in Business from UC Berkeley, plus a Bachelor's in Business from Orange Coast College.

Supporting him is a team of key personnel:

• Tuyen Vuong is the branch manager at Loan Factory and oversees branch operations, ensuring the smooth delivery of services to clients
• Dang Tran serves as the business development manager and account executive, where he creates new business relationships that enhance the company's market position
• Tuan Huynh is the network administrator at Loan Factory, responsible for ensuring robust IT support and infrastructure, which is vital for the company’s daily operations and service delivery
• Lani Vu, as the producing branch manager, drives the performance of their branch, focusing on sales effectiveness and customer satisfaction
• Angela Thu Tran works as the business development manager, focusing on expanding client relationships and fostering company growth through strategic initiatives and partnerships

The Future at Loan Factory

Loan Factory plans to continue integrating technology in their operations and platforms to enhance client satisfaction and streamline loan processing. Their proactive recruitment across all 50 states suggests an expansion strategy that could further solidify their presence in the mortgage industry. This approach may enable them to maintain their competitive edge and adapt to the increasing market demands.