The exec says she will help Home Point "revolutionize the way we manage servicing our customers"
Home Point Financial has appointed Janet Matricciani as executive managing director and president of servicing.
In her new role, Matricciani will focus on implementing technological resources for developing Home Point's servicing unit.
"Servicing is a crucial part of our business at Home Point, and we're proud of what our associates have accomplished in this channel," said Willie Newman, president and CEO of Home Point Financial. "We're excited to have someone with Janet's wide-ranging skill set to help us push to the next level while centering on the all-important customer experience."
Matricciani served as president and CEO of World Acceptance Corporation before joining Home Point. She has also held executive positions at Capital One, Countrywide Bank, and was part of McKinsey's financial services group.
"I am excited to bring my experience not only from financial services but also across other industries to revolutionize the way we manage servicing our customers and create a sound, efficient and valued experience," Matricciani said.
